Online service requests are monitored during regular business hours: Monday – Friday 7:30 a.m. to 5 p.m. For emergency service, call 311. For a public safety or medical emergency, call 911.
The City will only collect the animal if it is on the public way. The public way means a sidewalk or public street. The City will not collect the animal if it is on private property. The DPW&P will only collect dead animals; live animals should be reported to Animal Control at 508-799-1211.