Worcester 311

Online service requests are monitored during regular business hours: Monday – Friday 7:30 a.m. to 5 p.m. For emergency service, call 311. For a public safety or medical emergency, call 911.

Housing - Emergency Conditions

Report conditions that may materially impair the health and safety of the occupants. This includes no heat, insufficient heat, no water, no hot water, frozen pipes, no gas or electricity.

Location

Please specify the location for this request.

Select a street from this pull down list.

Then select a street address from this pull down list.

Work orders for the same type entered in the last 180 days will be shown as

(active) or

(closed) graphics. Click a graphic to view the location and zoom option.

The selected location will be highlighted in blue.




Description

Please provide as much information as you can.


Please provide a photo (if applicable).


How long have these conditions existed?

Have you contacted the landlord?

If heat related, what type of heating system do you have?

General Description (up to 500 characters):
Include any details that will assist with locating or responding to your request:


Contact

Please provide your contact information. E-mail address is the only required field. Other information is optional.

E-Mail:

Company:

First Name:

Last Name:

House #:

Street:

City:

State:

Zip Code:

Phone:



Review and Submit

Contact:

Please provide required contact information for this request.

Location:

Please follow the directions in the Location section to select the location for this request

Description:

Please provide required descriptive information for this request.

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