Worcester 311

Online service requests are monitored during regular business hours: Monday – Friday 7:30 a.m. to 5 p.m. For emergency service, call 311. For a public safety or medical emergency, call 911.

Item on Public Way

Report bulk items such as mattresses, couches, refrigerators, televisions. "Public way" refers to public streets and sidewalks. Do not use this category to report trash bags of any kind. If the item is obstructing traffic, this is an emergency

Location

Please specify the location for this request.

Select a street from this pull down list.

Then select a street address or intersection from this pull down list.

Work orders for the same type entered in the last 7 days will be shown as

(active) or

(closed) graphics. Click a graphic to view the location and zoom option.

The selected location will be highlighted in blue, or if an intersection is selected, will be designated as a

graphic.




Description

Please provide as much information as you can.


Please provide a photo (if applicable).


What is the item?

How long has it been there?

Do you know the source?

Day and time of dumping if known.

If dumped from a vehicle, provide a description of the vehicle. Include make, model and plate number if possible.

Is it obstructing traffic or the sidewalk?

General Description (up to 500 characters):
Include any details that will assist with locating or responding to your request:


Contact

Please provide your contact information. E-mail address is the only required field. Other information is optional.

E-Mail:

Company:

First Name:

Last Name:

House #:

Street:

City:

State:

Zip Code:

Phone:



Review and Submit

Contact:

Please provide required contact information for this request.

Location:

Please follow the directions in the Location section to select the location for this request

Description:

Please provide required descriptive information for this request.

Submitting request. Please wait . . .

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