Worcester 311

Online service requests are monitored during regular business hours: Monday – Friday 7:30 a.m. to 5 p.m. For emergency service, call 311. For a public safety or medical emergency, call 911.

Parking Pay Station Defective

Report a problem with a parking pay station at a City owned parking lot.

Location

Please specify the location for this request.

Select a street from this pull down list.

Then select a street address or intersection from this pull down list.

Work orders for the same type entered in the last 7 days will be shown as

(active) or

(closed) graphics. Click a graphic to view the location and zoom option.

The selected location will be highlighted in blue, or if an intersection is selected, will be designated as a

graphic.




Description

Please provide as much information as you can.


Please provide a photo (if applicable).


What day and time did the problem occur?

At what numbered space and lot did you park at?

How did you attempt to pay? (Card, coin, or bill)

What was the problem? (No receipt, no change, incorrect charge etc.)

If looking for a refund on your credit card, what was the last four digits of the credit card used? (In order to research the transaction)

General Description (up to 500 characters):
Include any details that will assist with locating or responding to your request:


Contact

Please provide your contact information. E-mail address is the only required field. Other information is optional.

E-Mail:

Company:

First Name:

Last Name:

House #:

Street:

City:

State:

Zip Code:

Phone:



Review and Submit

Contact:

Please provide required contact information for this request.

Location:

Please follow the directions in the Location section to select the location for this request

Description:

Please provide required descriptive information for this request.

Submitting request. Please wait . . .

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