Online service requests are monitored during regular business hours: Monday – Friday 7:30 a.m. to 5 p.m. For emergency service, call 311. For a public safety or medical emergency, call 911.
Report resident complaint of a Gypsy Moth Caterpillar infestation. The current infestation is a state wide problem and the City is not currently responding to reports of gypsy moth caterpillar infestations. Residents should call if City trees do not recover from an infestation, at which point a tree inspection will be scheduled. This record will be maintained and used to track complaints of gypsy caterpillar infestation in the City.
More information is available from the Commonwealth of Massachusetts here: https://www.mass.gov/guides/gypsy-moth-in-massachusetts