Worcester 311

Online service requests are monitored during regular business hours: Monday – Friday 7:30 a.m. to 5 p.m. For emergency service, call 311. For a public safety or medical emergency, call 911.

Tree Complaint - Gypsy Moth Caterpillar

Report resident complaint of a Gypsy Moth Caterpillar infestation. The current infestation is a state wide problem and the City is not currently responding to reports of gypsy moth caterpillar infestations. Residents should call if City trees do not recover from an infestation, at which point a tree inspection will be scheduled. This record will be maintained and used to track complaints of gypsy caterpillar infestation in the City.

More information is available from the Commonwealth of Massachusetts here: https://www.mass.gov/guides/gypsy-moth-in-massachusetts


Please specify the location for this request.

Select a street from this pull down list.

Then select a street address or intersection from this pull down list.

Work orders for the same type entered in the last 60 days will be shown as

(active) or

(closed) graphics. Click a graphic to view the location and zoom option.

The selected location will be highlighted in blue, or if an intersection is selected, will be designated as a



Please provide as much information as you can.

Please provide a photo (if applicable).

Is the infestation in a City owned tree (sidewalk tree or in a park?)

Provide a description of the problem.

Provide a detailed location of the problem.

General Description (up to 500 characters):
Include any details that will assist with locating or responding to your request:


Please provide your contact information. E-mail address is the only required field. Other information is optional.



First Name:

Last Name:

House #:




Zip Code:


Review and Submit


Please provide required contact information for this request.


Please follow the directions in the Location section to select the location for this request


Please provide required descriptive information for this request.

Submitting request. Please wait . . .

© Copyright City of Worcester, MA. All Rights Reserved.